Describe
Give the address and visible conditions. Ask about acceptance, assessment availability and initial visit terms.
BEDFORD WATER PICKUP
Our Process
Describe the property. Review the offer. Decide on the work.
THE WORK / THE DECISIONS
A practical route through the enquiry.
Review
Check the reachable work, handling and proposed charges. Agree the approval contact and process for changes.
Decide
Authorize the defined next step. After pickup, discuss remaining findings before approving further work.
A PROPOSAL YOU CAN QUESTION
Set the terms alongside the work.
Ask the contractor to explain these points for the actual property. A clear scope makes the price easier to review.
When to askThe decisionWhat to clarify
Is there an assessment charge?
Ask how the visit is arranged, what accessible areas can be assessed and when the proposed work and price will be discussed.
What is included in the offer?
Request the reachable rooms, floor surfaces, access route and handling included. Check what would require another proposal.
Who approves the revised scope?
Agree a contact for findings and changed charges. Further access, investigation or equipment should have a stated purpose and price.
Agree the specific work and charges. Keep changes connected to another decision.
Discuss the proposed termsPEOPLE & PERMISSION TO PROCEED
Have the right property contacts ready.
For your home or a managed building, entry and approval may involve different people. Open each point to prepare the call.
Access contact
The person who can meet the contractor at the correct entrance. Include the street, unit, ZIP and any restrictions on entry.
Approval contact
The person authorized to review the scope and charges. Ask how assessment findings and proposed changes will reach them.
Completion review
The person who will discuss the areas addressed and remaining damp conditions. Ask what was assessed before deciding on further work.